Frequently Asked Questions About Your Madu River Safari
We address the most frequently asked questions from our valued patrons
Your Questions, Answered with Care
Planning your first visit? These are the most common questions travelers ask before enjoying their river boat ride with us. We’ve answered them clearly so you know exactly what to expect, no surprises just smooth sailing.
What are the opening hours?
Madu River Safari is open from 05.30 am to 05:30 pm, 365 days a year. Kindly contact our team for exclusive bookings.
What are the age requirements for Madu River Safari
There are no age limits to enjoy the Madu River boat safari.
Shared boat or private boat?
We exclusively offer private boats only, ensuring that only you and your group are on board.
Is the boat covered or open?
The boat is open, but it has a shade that can be quickly put up if required.
How long will the madu river boat ride take?
The duration of a Madu river boat ride can vary depending on the package you choose. Typically, a standard boat ride may last around 2 hours.
What are the most appropriate clothing and footwear for madu river safari?
Comfortable clothing, something to cover knees and shoulders when visiting the temple, and any type of footwear.
Is it possible to go on the boat ride more than once?
We operate in the light rain. During thunderstorms and heavy rains, boat rides will be kept temporarily on hold.
Do I get a booking confirmation?
You will have to present the email confirmation we send for online bookings.
Do you operate Madu River boat ride during bad weather
We operate in the light rain. During thunderstorms and heavy rains, boat rides will be kept temporarily on hold.
If we don’t or can’t complete activities, can we get a refund?
We have a strict no refund policy.
Can we get photos and videos during the madu river boat ride?
Definitely! You can take photos and videos, and your boat guide will assist you if needed.
Still Curious? Reach Out to Our Safari Concierge
If you didn’t find the answer you were looking for, feel free to contact us directly. We’re happy to help with bookings, tour details, or anything else to make your Madu River Safari experience smooth and memorable.
Email: hello@maduriversafari.com
Call Us: +94 777 698 657